Privacy Policy
Read how MSDS Bharat collects and uses enquiry, product and contact information submitted for MSDS/SDS certificate requests.
Information we collect
When you request an MSDS/SDS certificate, we may collect the details you submit, such as your name, phone number, email or company, product category, product name, intended use, destination, formulation count, composition information, existing technical records, preferred contact method, requested date and uploaded files. The form also records the page used to send the enquiry, including campaign parameters in that page URL.
How we use the information
- To review whether the product and requirement fit the stated service scope.
- To contact you by phone, WhatsApp or email about your request.
- To prepare, review, deliver and support the agreed MSDS/SDS documentation after payment and complete product details.
- To maintain service, payment and support records.
- To understand which pages and calls to action help users complete an enquiry.
Product information and confidentiality
Composition and supporting product information is used for enquiry review, document preparation, delivery and related support. We do not sell product or personal data, and we do not publish a customer’s formulation as a case study without permission. Access should be limited to team members and service providers who need the information for the agreed work.
Website measurement
The website can record privacy-safe interaction events such as the page path, broad campaign source, guide category, call-to-action clicks, form start, form submission status and formulation-count range. These events are designed not to include names, phone numbers, product names, free-text composition details or uploaded files. The front end uses session storage only to remember a dismissed exit prompt during the same browser session. Hosting providers may also create routine security and access logs.
Data sharing
Product and contact details may be shared with internal team members or service providers only when required to process the enquiry, payment, file handling, communication or documentation request. Information may also be disclosed when required by law or to protect the service from misuse.
Data security
Reasonable administrative and technical safeguards are used to reduce unauthorised access, loss or misuse. No internet transmission or storage method can be guaranteed completely secure, so avoid sending unrelated sensitive information.
Retention and deletion
Enquiry and service records are kept only as long as reasonably needed for the enquiry, delivery, support, accounting, compliance and dispute handling. You may request correction or deletion of your details where applicable, subject to records that must be retained for legal or business obligations.
Contact
For privacy questions, contact contact@msdsbharat.com.